Effective: June 12, 2020
JAKKS reserves the right to modify this Policy at any time. If changes are material, JAKKS will provide notice to you and, where required by applicable law, obtain your consent. Notice may be sent by email to the last email address you provided to us, by posting notice of those changes to this Policy on our Site, or by other means we deem appropriate. Please check back periodically for up-to-date information about our privacy practices.
JAKKS may collect Personal Information in one of two forms. First, JAKKS may collect information that you submit to us, such as by placing an order, registering a product, creating an account, subscribing to a mailing list, completing an online form, or by emailing us directly. Additionally, JAKKS, directly or through a third-party, may collect anonymous data from your computer, phone, or other device. This data is collected automatically and it cannot be linked to an identifiable person unless and until you submit your information to us.
Data Collected Automatically
Automatically collected data generally includes:
Data Submitted to JAKKS
We may collect information you submit to us such as:
Other Tracking Technologies
Additionally, we may use adverts to offset the costs of running this Site. To ensure that we provide you with the most relevant adverts where possible, adverts may anonymously track your interests and present items or information that may be of interest to you. We may also use social media (e.g., Twitter, Facebook, Instagram, and YouTube) buttons and/or plugins on this Site so that you may connect with your social network. These social media sites will set cookies through our Site, which may be used as outlined in their respective privacy notices. Some browsers have a ‘do not track’ feature, which tells websites not to track your online activities. These features are not yet uniform, and our Site is not currently designed to respond to those signals.
Why Does JAKKS Collect and Process Information?
We also collect information about you so that we may complete your order efficiently, provide you with order updates, communicate offers that may interest you, or meet our business objectives (e.g., to improve our products, enhance customer service, and conduct internal marketing and demographic studies). JAKKS may also use this information to investigate or prevent activities that may violate our policies or the law, or to defend our legal rights.
With Whom Does JAKKS Share My Information?
We may share Personal Information and non-Personal Information with our subsidiaries, business partners, company affiliates, and third-party service providers, but only as necessary to further our business interests. We do not disclose your Personal Information, except as noted in this Policy, as required by law, or in connection with a merger, asset sale, or similar business transaction. , or to protect our legal rights
JAKKS may share your Personal Information in the following circumstances:
We also may share your Personal Information with third party service providers that perform services for us (e.g., to operate this Site, fulfill orders, gather user analytics, provide online services, deliver packages, send postal mail and e-mails, provide marketing assistance, process credit card payments, investigate fraudulent activity, conduct customer surveys, provide customer service, etc.). These third party service providers are contractually obligated to protect the security and integrity of any information we share with them. JAKKS remains liable under Privacy Shield principles if its agent processes such Personal Information in a manner inconsistent with those principles, unless JAKKS proves that it is not responsible for the event giving rise to the damage.
JAKKS may also share non-identifiable information in the following circumstances:
Collection and Use of Children’s Personal Information
Children’s privacy is important to us. JAKKS complies with the Children's Online Privacy Protection Act of 1998 ("COPPA") and follows guidelines provided by the Children's Advertising Review Unit of the Advertising Self-Regulatory Council. Children under the age of 13 (“Child” or “Children”) may view this Site, but should not make a purchase, register, or submit Personal Information to us without prior parental consent.
JAKKS will obtain parental consent before asking for personal information on our Children's Platforms, unless the request for information falls within an exception that would be permitted under COPPA. We will not condition a child's participation in any activity or service on the disclosure of more personal information than is reasonably necessary to participate in an activity.
Please refer to the sections entitled "Why does JAKKS collect Personal Information" and “Who Does JAKKS Share My Information With?” for further details on the information we collect and the tools we use to collect it.
Parents may contact us (at email@example.com) to review, update or delete any of their children's personal information that we may have collected and to elect for us not to collect any additional personal information from their children.
If JAKKS discovers that it has unintentionally collected Personal Information from a Child that does not meet COPPA requirements, we will either delete the information or ask the parent or guardian for consent for us to retain the information.
How Does JAKKS Protect Your Information?
We have implemented various security practices regarding the collection, storage and processing of Personal Information. We also limit access to the data as reasonably necessary, and we adhere to strict confidentiality policies with our employees and contractors. While we strive to ensure the integrity and security of our network and systems, no security measure is ever perfect, and JAKKS cannot guarantee that our security measures will prevent third party hackers from illegally obtaining this information.
International Transfer, Storage, and Processing of Personal Information
JAKKS complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, transfer, and retention of Personal Information from Site visitors and residents of the United Kingdom and European Union member countries. JAKKS has certified to the U.S. Department of Commerce that it adheres to the Privacy Shield Privacy Principles (“Principles”) of notice, choice, onward transfer accountability, security, data integrity and access limits, access, recourse, enforcement, and liability, with respect to such information. If there is any conflict between the policies in this Policy and the Principles, the Principles shall govern. JAKKS complies with the Privacy Shield Principles for all onward transfers of personal information from the EU, including the onward transfer liability provisions. To learn more about the Privacy Shield program, and to view our certification page, please click here. The list of organizations which are on the Privacy Shield List is here. The U.S. Federal Trade Commission (FTC) has jurisdiction over JAKKS’ Privacy Shield compliance.
How Long Does JAKKS Retain Your Information?
JAKKS may keep your Personal Information for the longer of as long as it is needed to provide you with access and enjoyment of this Site, for our legitimate business interests, or to comply with legal and regulatory obligations. Where we no longer need your information for any of the above reasons, or are not required to retain it, we endeavor to delete it. If you want to cancel your account, or want JAKKS to delete your Personal Information, JAKKS will do so and will only keep information that we are required to maintain for legal reasons. Contact firstname.lastname@example.org with any such request.
JAKKS does not currently use automated decision-making as it relates to your Personal Information. However, if JAKKS begins to use automated decision-making, you have the right to object to processing of your information in such a manner, where the decision-making process does not involve a human, only when that decision-making affects you legally or significantly (i.e., a decision that affects your civil rights, employment or rights under a contract).
United States Privacy Rights
You have the following choices with how your information is used:
Additional Disclosures for CALIFORNIA RESIDENTS ONLY
Data Collection: In the past 12 months, we or our service providers may have collected certain categories of Personal Information (as defined above) about you. For more information, including the sources of the information we collect, see the sections titled "Data Collected” and “Why Does JAKKS Collect and Process Information?”
Right to Opt-Out: California residents have the right to opt out of the sale of Personal Information to third parties. JAKKS does not “sell” information as we currently understand that term to be defined by the CCPA and its related regulations. To the extent that “sell” is interpreted to include any of the activities described in the "Who Does JAKKS Share This Information With?" section, JAKKS will comply with applicable law. (See the “Contact Us” section below.)
Right to Know and Delete: California residents have the right to request that we delete Personal Information collected about them and to know certain information about our data practices in the prior 12 months. Specifically, Californians have the right to request the:
Additional Privacy Rights for UNITED KINGDOM AND EUROPEAN SITE VISITORS ONLY
If you are a user or citizen of the United Kingdom or a European Economic Area only, you have the following rights, in addition to those detailed in this Policy:
Even if you opt out of receiving marketing communications from us, we may still contact you for transactional purposes.
Your Right to an Independent Recourse Mechanism
In compliance with Privacy Shield Principles, JAKKS commits to resolve complaints about our collection or use of your Personal Information by first contacting JAKKS at email@example.com.
Under certain conditions, you may invoke binding arbitration with JAKKS conducted under ICDR-AAA, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.icdr.org/Support/ for more information or email firstname.lastname@example.org to file a complaint. The services of ICDR-AAA are provided at no cost to you.
To Opt Out of JAKKS Communications
For questions or concerns about this Policy or to exercise any right granted, contact us at any of the below:
JAKKS Pacific, Inc.
2951 28th Street
Santa Monica, CA 90405
877-875-2557 (toll-free, North America only) or 1-909-594-7771 Monday – Friday, 7:30 AM – 5:00 PM Pacific Time (GMT – 8), excluding holidays